GIFT CARDS

Visit our Gift Certificate tab on Top Dot to purchase yours! Gift Certificate

When you purchase a gift card, you prepay a specific amount of money so the gift card recipient can use that credit to shop at Top Dot. Gift cards work as prepaid cards.

• The minimum amount to purchase a gift card is Q.25.00.
• Select the amount you want to purchase.
• Write your personalized message.
• Enter the email of the gift card recipient and choose the date you would like the gift card to be delivered to the recipient (either immediately or on a future date).
• We will send you a confirmation email when the gift card reaches the recipient’s inbox.

Check your email; you will receive a confirmation code with your gift card. Enter the code on the checkout page, and voilà! The gift card amount will be deducted from the total price of your order.

Gift cards expire within a period of 6 months from its purchase.

Don’t panic! We’ve got you covered. If, for some reason, you accidentally deleted your gift card from your email, reach out to us via Live Chat or open a ticket request at our Customer service page so we can track it down for you.

You can use your gift card and another payment method to complete your purchase. Remember, you can pay using debit or credit cards, via installments with your credit card (additional charges may apply), or through a bank transfer.

Yes, you can! Click here to review your current gift card balance.

Certainly! When you purchase goods in our store, you get reward points that you may later use to pay for your purchases.

You can use them at any time, as long as your Top Dot account is active. An active account means you buy at Top Dot at least once during a full year. Your points expire one year after being credited to your account.

To view your points, click on your profile icon and then on My Points. When you check out, please enter the amount of points you wish to redeem with your purchase. The price total will automatically adjust when you decide to use your points.

Gift Certificates and Reward Points.